Salesforce - Platform Administrator (ADM-201)

This exam validates the knowledge and skills required to configure and manage a Salesforce org declaratively, covering company settings, user setup, the sharing and security model, the data model in Object Manager, Lightning App Builder, Flow automation, data and analytics management, the standard Sales and Service applications, productivity and collaboration features, and foundational Agentforce AI capabilities. It assesses a candidate's ability to select the correct declarative tool for a given business scenario, configure objects and fields, design appropriate security and sharing controls, build reports and dashboards, and maintain prompts and instructions in Agent Builder. The 2026 refresh adds an 8% Agentforce AI section and reflects Flow Builder as the sole supported low-code automation tool (Workflow Rules and Process Builder are retired).